Shipping and Refunds

Returns and Refunds Policy

Thank you for shopping at Poppywillow .

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging

Send the product with its original packing to:

Poppywillow LLC
1220 Rosecrans ST
555 San Diego Ca 92106

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Poppywillow.

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

Sale Items

Sale items can be refunded.

If you have any questions about our Returns and Refunds Policy, please contact us by visiting this page on our website: Contact Us.