Payment Policy
Available Payment Methods
We want you to feel safe and comfortable when shopping with us. That's why we offer secure and trusted payment options — so you can place your order with peace of mind.
You can pay using:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
Currency
All payments are processed in Australian Dollars (AUD) for our Australian customers. We are a Hong Kong-based company serving the Australian market.
Refund Policy
We follow fair refund policies. Please visit our Return & Refund Policy page for more details.
Privacy Policy
Your privacy is important to us. Read our Privacy Policy to learn how we protect your data.
Safe & Secure Payments
We take security seriously. Every payment is protected by SSL encryption, which means your details are safe and private at all times. You'll also see a padlock in your browser — that's your sign the checkout is secure.
How It Works – Easy Payment Steps
- Choose the items you like
- Go to checkout
- Pick your payment method
- Fill in your details
- Confirm your order
- You'll get a confirmation email right after
Transaction Confirmation
Once your payment is completed, you will receive a confirmation email with all transaction details.
Contact us
Have more questions?
Please email or call us if you have any questions or comments about the above policies, our website, or our products.
Store name: Poppy Willow
Company name: DressCodeDynamic Limited
Company number: 77147033
Address: 50 Stanley street, Hong Kong, 999077, Hong Kong
Email: support@poppywillow.com
Phone Number: +33756904439
Or contact us through our contact form, which you can find here.